FAQs
Animal Control
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All dogs older than six months are required to be licensed.
Call 360-834-2462 for Camas information.
Call 360-835-8701 for Washougal information. -
- First, call the non-emergency line at 360-693-3111. A dispatch operator will contact Animal Control or a police officer to respond to your call.
- You will also want to call the Camas-Washougal Animal Control line at 360-835-8701 (press 1) and leave a message related to your lost dog. Hours of operation are Monday through Friday, 8:00am to 4:30pm.
- Call our local shelter, the West Columbia Gorge Humane Society, to report a lost or found dog at 360-335-0941.
- Visit the Washougal Animal Control website to see if your dog has been impounded by Animal Control.
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Yes. All dogs are required to be on leash within the Camas-Washougal city limits, unless in a designated dog park.
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The City of Camas charges $40 to get your dog out of impound along with a $20 boarding fee. The next time your dog is impounded the charge is $55 plus the boarding fee.
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Call Animal Control immediately at 360-835-8701 and request that an Animal Control Officer investigate your complaint. If violations of local ordinances are found, the pet owner may be cited or the animal(s) may be taken into custody. If this occurs, the owner must pay fees and/or penalties when reclaiming the animal from the animal shelter. When serious violations are reported, such as animal cruelty or dangerous animals, you may need to be willing to testify in court. Additionally, animal control officers may need to ask you to help establish additional evidence (i.e. testimony from neighbors) so they may take enforcement action.
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A Camas Dog License or replacement tag can be obtained at Camas City Hall, 616 NE Fourth Avenue Camas, WA. Phone 360-834-2462.
You must show proof of current rabies vaccination at that time.
The cost is $34.00 for a lifetime license and $6 for a replacement tag.
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It is a violation of the city ordinances to allow your animal to vocalize in such a manner that is disturbing to other citizens (WCO 6.08.140). View the complete Camas Code of Ordinances related to Animals.
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The Washington State Department of Fish & Wildlife trains and licenses Nuisance Wildlife Control Operators (NWCO) to assist with nuisance wildlife problems. For more information, call the Washington State Department of Fish & Wildlife at (360) 696-6211 and stay on the line for a Customer Service Operator.
For additional information, you may reach the Progressive Animal Welfare Society (PAWS) at (425) 787-2500, visit their web site at www.paws.org, or visit their wildlife page.
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Camas-Washougal Animal Shelter is located at 2695 S. Index Street in Washougal.
Building
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No. The subdivision needs final acceptance and needs to be recorded with Clark County.
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All permit fees, plan review, impact fees, and system development charges must be paid prior to permit issuance.
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A building permit is not required for retaining walls that are less than four feet in height. The height is measured from the bottom of the footing to the top of the wall unless it supports a surcharge.
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Yes. Please note the following exception: Decks that do not exceed 200 square feet in area; that are not more than 30 inches above grade at any point; that are not attached to a dwelling; and do not serve as an exit door as required by the International Residential Code, Section R311.4.
To obtain the permit you will need to submit two sets of construction drawings, two site plans, and proof of ownership. Check with our staff for residential deck handouts and further information.
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For residential projects, the time varies depending on the volume of plans being reviewed. Please check with our staff at the time of your submittal. Commercial projects vary in plan review time depending on the type of project.
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The Building Division is open to the public Monday through Friday from 8:00 a.m. - 12:00 p.m. and 1:00 - 5:00 p.m. City staff will not be able to accept applications, issue permits or receipts after 4:00 p.m.
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We do not issue separate certificates of occupancy for single-family residential construction. When the inspector signs the box in the bottom right-hand corner on the back of the inspection card/permit, you have the right to occupy the building. This is your Certificate of Occupancy.
City Clerk
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You can choose one of four different ways to request public records by visiting the public records request index page
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You can report issues using the Service Request page
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The following are helpful numbers. Please contact us if the number you are looking for is not here
Ambulance Billing 360.834.2462
Building Department 360.817.1568
City Administrator 360.834.6864
Customer Service 360.834.6864
Code Enforcement 360.834.4151, opt. 1
Dog Licensing 360.834.2462
Finance / Utilities 360.834.2462
Fire Marshal 360.834.6191
Human Resources 360.817.7014
Mayor’s Office 360.834.6864
Municipal Court 360.397.2125
Parks & Recreation 360.834.5307
Planning Department 360.817.1568
Police (non-emergency) 360.834.4151, opt. 1
Streets / Public Works 360.817.1563
Consultant
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Please go to MRSC Rosters at mrscrosters.org to submit an application.
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Submit a completed Statement of Qualifications to Jennifer Hertz, City of Camas, 616 NE 4th Avenue, Camas, WA 98607.
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Contact Jennifer Hertz with specific questions. At this point in the process, projects have not been identified, so there is no need to speak with any other staff member.
Contractor
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Yes, you must be on the current MRSC Rosters list to submit a bid for a Small Works project. You may register with MRSC Rosters to become eligible to bid on the next Small Works project.
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Yes, bids must be submitted in a sealed envelope, clearly marked with the Bidding Company's name, project number and project title, prior to the designated deadline.
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Each addendum must be signed and submitted along with the bid proposal for the bid to be considered a responsible bid.
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Please go to MRSC Rosters at mrscrosters.org to submit an application.
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The first plan set is available at no charge. Additional plan sets may be requested for a $25.00 fee.
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No, only cash, bid bond, certified check or cashiers check is acceptable for a bid deposit. Failure to submit a bid deposit in the amount of 5% of the bid will be deemed a nonresponsive bid by staff. After the lowest three bidders have been determined, all other bid bonds will be released. After a contract has been executed, all remaining bid security will be released.
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No, the original document must be delivered to the place designated in the bid specification prior to the requested time.
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We do not suggest purchasing plan sets from a plan center, they may not be up-to-date on project addenda. You must be on the Self-Registered Bidders List managed by BXWA to automatically receive project addendums. All addendums must be signed and submitted with the proposal to be considered a responsible bid.
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Yes, but you must provide a written request by an authorized person of the firm and the City must receive the revised packet prior to the original deadline.
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The City of Camas uses a calibrated stamp clock as the official time. It is the responsibility of the bidder to verify the official time and submit prior to the deadline. All bids submitted after the deadline will be deemed by staff to be non-responsive.
Fire and EMS
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No. The Southwest Clean Air Agency has declared that the City of Camas and other portions of southern Clark County do not meet federal air quality standards, and they have imposed an indefinite burning ban in those areas. For more information visit The Southwest Clean Air Agency website or call 360-574-3058. You may dispose of yard debris by signing up for the Yard Debris Program through Waste Connections at 892-5370.
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If you have a concern about your neighbor’s property, talk to them about your concerns. If that is not an option, and their property is in violation of the code, you may take the following action:
- In the City of Camas: Log on to Camas Service Requestsfrom the City of Camas web site to report a code violation.
- Tall Grass/Vacant Lot reports will be routed to the Fire Marshal’s Office and;
- Tall Grass/With Structure reports will be routed to the code enforcement officer at the Camas Police Dept.
- In the City of Washougal: Log on to Report a Concern from the City of Washougal's website to report a code violation.
- Tall Grass/Vacant Lot reports will be routed to the Fire Marshal’s Office and;
- Tall Grass/With Structure reports will be routed to the Washougal code enforcement officer.
- In the City of Camas: Log on to Camas Service Requestsfrom the City of Camas web site to report a code violation.
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No. Installation of wood-burning appliances are regulated by The Camas Building Department. You may contact the Building Department at 360-817-1568.
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A permit is required from the fire department. Submit an application through our on-line system to include a scale drawing of the property (indicating tank, piping and structure locations).
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The Camas-Washougal Fire Department accepts interest requests for volunteer firefighters.
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Call the Camas-Washougal Fire Department at 360-834-2262. You may schedule a time to discuss the situation with a department member trained in handling juvenile fire starter problems.
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For complete details please see Fireworks in Camas and Washougal City Limits .
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Details regarding Outdoor Burning Regulations can be found in the document section of our Fire Safety and Education page.
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Recreational fires are permitted IF there is not a burn ban in effect. When there is no ban, recreational fires must meet the following International Fire Code Requirements:
- Recreational fires shall not be conducted within 25 feet of a structure or combustible material unless contained in a barbecue pit. Conditions which could cause a fire to spread to within 25 feet of a structure shall be eliminated prior to ignition.
- Recreational fires must be under 3'x3'x2' in size and only charcoal or seasoned firewood (not lumber) may be used as fuel. Recreational fires must be used solely for recreational purposes and may not be used for disposal of yard debris or any other material.
- Recreational fires may not cause a smoke or odor nuisance to surrounding properties.
- Buckets, shovels, garden hoses or a fire extinguisher with a minimum 4-A rating shall be readily available for use at recreational fires.
- Recreational fires shall be constantly attended by a person knowledgeable in the use of the fire-extinguishing equipment. An attendant shall supervise a recreational fire until such fire has been extinguished.
Discontinuance. The fire chief is authorized to require that recreational fires be immediately discontinued if such fires are determined by the chief to constitute a hazardous condition.
Details regarding Outdoor Fire Regulations, including recreational fires, can be found in the document section of our Fire Safety and Education page.
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All of our paramedics are also cross-trained as firefighters (they even keep their firefighting gear on the ambulance). Federal standards and state law require that we have a minimum number of personnel on scene before we enter a burning structure or other hazardous incident. If you report a fire incident, it’s common for an ambulance to respond with the fire truck to provide this assistance. This provides safety in numbers and allows us to extinguish your fire more quickly.
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Frequently medical calls require the assistance of more than just the two personnel that arrive on the ambulance. Since all of our staff are medically trained, we frequently utilize the extra personnel from an engine to assist our paramedics. This is in line with federal standards, and allows us to provide the best possible care for the patient.
Garbage/Recycling/Yard Debris
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Yard debris is an optional service administered by Waste Connections. You can find information about this service at their website, or by calling 360-892-5370.
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The lowest level of trash pickup the City offers is every-other-week pickup. If you are not currently signed up for every-other-week trash service, contact the Finance Department at 360-834-2462 to request the lesser pickup service.
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Garbage and recycling service are compulsory for all inside-City residential customers per Camas Municipal Code 13.80.020 and 13.86.020. Customers who opt out of using the service will still be billed to cover the cost of City staff or recycling contractors checking each week for curbside refuse and recycling.
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The City will pick up a variety of large items for an additional fee (based on the item's size and weight). If you wish to inquire as to the cost for an extra item pickup and/or arrange for the item to be removed on your next pickup day, please contact the Finance Department at 360-834-2462.
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Household hazardous waste (including electronics) should never be put into the trash. These items can be taken to a local transfer station, or dropped off during a yearly household hazardous waste collection event. For information about recycling these items, try Clark County Recycling A-Z. For transfer centers and pricing, visit Clark County Self-Haul Options. For the schedule, view the current Household Hazardous Waste Collection Event Schedule.
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Recycling is picked up weekly at all times. We do ask that you only leave it curbside for pickup when the can is full enough not to topple over on a windy day though.
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For the safety of all involved, the sanitation crew will only pickup in areas with streets that are safe to travel. A garbage truck even when empty weighs 27,000 lbs, and the visibility is more limited than in a regular vehicle. If a truck were to hit an unseen patch of ice or snow, it could be very hard to control or stop the massive vehicle. Rest assured that our crew will return for you trash as quickly as is safe. For updated inclement weather information, visit the Public Works page.
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The only time the City will intentionally skip your trash pickup is if the pickup schedule was altered by inclement weather, a holiday, or construction/maintenance in the area. View the City's holiday pickup schedule. If inclement weather or construction/maintenance are affecting pickup, the crew will return as soon as they are able.
If none of these circumstances apply, the missed pickup was likely just an oversight. You can contact the Finance Department at 360-834-2462 to request a return trip, or the Sanitation Hotline at 360-817-1531 after business hours. If the miss was due to the can not being curbside, or not being out by 6:30 am on pickup day, you may be assessed a return trip fee.
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For the safety of all involved, we ask that you NEVER put used hypodermic needles ("sharps") in your trash. Accidental pokes and the spread of disease are a very serious risk to the workers who handle your trash both at the City level and at the transfer stations. Your pharmacy should have information about disposal options for these items, or you can read about recycling/disposing of used hypodermic needles on the Clark County website.
Search Tips and Tricks
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Yes. The website indexes web pages as well as PDFs, Microsoft Office documents, and text documents.
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No. By default, the search results will show matches for any word within the phrase. In this example, you would receive results for all web pages and documents that contained either the word alarm or the word permit or both.
In order to search on an exact phrase, enclose your search phrase in quotations. The search results for "alarm permit" will show matches for that exact phrase.
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Yes. You can exclude words by using the minus sign (-). In order to find the results of all pages that have alarm in the result but not permit, you would search for alarm -permit.
Sewer
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The tanks are pumped every seven to ten years. The City of Camas is responsible for the pumping and routine maintenance of the tank.The homeowner should not put cleaning additives into their tank.
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Yes, even though you have a septic tank you are still tied into the City of Camas’ sewer main.
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Call the Operations Center during the hours of 8:00 a.m. to 5:00 p.m. Mon.-Fri. at 360-817-1567. After hours, weekends or holidays call our monitoring service at 360-737-0592. Please call immediately after silencing the alarm to prevent sewage back up at the residence.
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The City of Camas maintains the tank pump control panel and line leaving the tank going to the street.The homeowner maintains the line between the house and the tank.
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The City of Camas maintenance workers need to know at all times where these lids are located so they can perform routine maintenance and respond quickly to emergency service calls.
Sewer Billing
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Sewer charges are calculated based on water consumption at your residence during winter months. The amount of water used during the winter is billed directly for both water and sewer. During the remaining months of the year, sewer consumption is based on your meter reads from the January and March bills, which is water use from November through February.
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Leaks that occur between November and February affect the winter average used for billing in the remainder of the year. To avoid having an abnormally high winter average, customers who have had a leak may apply to the Finance Department for an adjustment to their winter average. Even customers whose leaks did not meet the criteria for a credit to their bill could still be eligible for this winter average adjustment. Customers must submit proof that a leak occurred to qualify for an adjustment.
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The City has an existing water leak credit process that also credits sewer charges to a customer for leaks occurring between November and February. Credit for the water portion of your bill is still subject to the requirements listed in Camas Municipal Code 13.44.030. Leaks occurring between March and October do not affect sewer charges.
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In the absence of water use history, new owners default to the 13 unit average for a 2-month billing cycle until they've owned the home throughout a full winter averaging period. New owners will not have their water use based on use by the prior owner of the property.
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If a customer has no prior winter water use from which to calculate an average, the customer defaults to the average, which is 13 units in a 2-month billing cycle. This is to avoid a customer paying for no sewer use during the summer because they used no water during the winter. Although we would like to have an accurate winter average for every customer, there has to be a method for billing customers who occupy during the summer but not the winter when the average is obtained.
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Customers who are large water consumers see direct increases in sewer billing as well. The greater your use of water, the more burden your residence places upon the sewer system, and thus the greater is your portion of sewer maintenance and operations. As always, the City strongly encourages water conservation, and those users who conserve will directly lower both water and sewer charges on their bill.
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The City recognizes that summertime watering of lawns and gardens does not create a greater demand upon the sewer system, and has adjusted accordingly. Customers only pay for direct use during the winter months. For the remainder of the year, sewer billing is based on the average water use for the non-watering months. This billing structure is designed so that customers do not pay sewer charges for water that does not enter the sewer system.
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Regardless of consumption, each sewer customer creates a need for maintenance of the system simply by being connected. The flat fee for sewer is intended to cover the cost of maintenance and improvements of the sewer system, which is present even in the absence of use at your residence.
Sprinkler Systems/Backflow Prevention
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An annual test must be performed by a tester certified by the State of Washington. The test report must then be submitted to the City of Camas. All test is the responsibility of the property owner. Reminder notices will be mailed in late spring of each year. Failure to comply with irrigation regulations may result in severing the connection to the backflow assembly or discontinuation of city water service.
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All underground residential lawn sprinkler systems are required to have a backflow prevention assembly installed on the sprinkler system. Backflow prevention devices on certain residential irrigation systems are mandatory in the City of Camas. Backflow devices protect potable (drinkable) water by preventing water on your property from moving back into the main water supply.
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Backflow prevention is a public safety issue that is not always understood or addressed in residential irrigation designs and installations. It is important to understand that backflow prevention devices are designed to protect the City of Camas’ potable water supply from pollutants and contaminants. As a responsible homeowner, you should become aware of the City of Camas’ code requirements for backflow prevention protection. Backflow devices play a key role in keeping our water safe. Knowing why they do, and why they are necessary will help you continue to keep your backflow device in compliance.
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Backflow is defined as the flow of non-potable water (unsuitable drinking water) or other liquid, solid or gas into the distributing pipes of a potable water supply because of an unwanted reverse flow, back-siphonage or back pressure. This could allow contaminants that could be in the water to flow back into the potable water, putting the public at risk.
Stormwater Fees
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Stormwater assessments are based on the presence of impervious surface at your property, not on a utility service. Unless all structures and impervious surface on a property are demolished, stormwater fees are assessed to the property owner of record.
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Stormwater fees are assessments on your bill to help cover the cost of federally-mandated treatment of water runoff. Due to population size, in 2005 the City became large enough to be subject to requirements of the Environmental Protection Agency's Clean Water Act for the treatment of stormwater runoff.
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Each building in the city impacts the ability for water to be absorbed by the ground, instead directing this water as runoff into storm drains, ditches, culverts, etc. All properties in the city with an existing structure or non-permeable surface such as paving fall into this category. Stormwater fees also help cover the cost of street cleaning and upkeep as well as the maintenance of the storm drainage system itself.
Stormwater Maintenance
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If you have a HOA, please contact them regarding this question. If you do not have a HOA, please contact the City for access and provide a plan of action.
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Because of public bidding laws, having the City outsource the maintenance work would likely cost the homeowners more money than if they hired the contractor themselves. In addition, the City does not currently have the resources to pay for the maintenance of all private stormwater facilities up front, or manage the work. However, staff is here and available to provide technical support and assist HOA’s and private owners on the best approach to complete the maintenance.
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The City does not currently have the resources to take on additional stormwater facility maintenance responsibilities. It is common practice for jurisdictions in Clark County to have HOA’s and private owners maintain stormwater facilities. However, the City has high level discussions in the past about the option of taking over all the facilities, and will continue evaluating this option in the future.
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Please contact Brian Monnin by phone 360.817.7388 or email bmonnin@cityofcamas.us, to obtain maps or record drawings of your stormwater facility.
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Please contact Brian Monnin by phone 360.817.7388 or email bmonnin@cityofcamas.us if you have questions.
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There is a list of contractors known to perform maintenance work on stormwater facilities available on the Stormwater Partners of Southwest Washington’s website to assist with HOAs and private owners in search of a vendor. This is not a complete list of contractors, nor is it an endorsement of any particular contractor.
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The stormwater facilities serving subdivisions, private homes and/or businesses in the City are typically maintained by HOAs or private owners.
Street
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Our goal is to sweep all public city streets approximately nine times a year. Due to environmental factors such as rain, ice, and leaves on the road, sweeping times can vary significantly. The City of Camas streets are swept in accordance with the operations and maintenance stormwater guidelines.
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Street crews are in constant contact with both police and fire during an inclement weather event. Plows will be dispatched to assist emergency vehicle access into neighborhoods for emergency response.
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The City will not plow the residential streets outside of the snow policy. Citizens are responsible to be prepared for being home bound during extended periods. Network with friends, neighbors, and organizations for support. If you feel it is an emergency, call 911.
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No, by City Ordinance (CMC 12.04.020) it is the homeowner’s responsibility to clear the sidewalk adjacent to their property.
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During a storm, the limited number of plows and employees are fully utilized to maintain the priority routes in good condition for Citywide emergency vehicle mobility. If crews start doing side streets, it is our 30 year experience that we can very quickly lose the priority roads thus impairing emergency response and general mobility. When wrecks occur or cars are abandoned on the main routes it becomes extremely difficult to reopen the main routes.
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Prior to a storm when the road surface temperature falls below 38 degrees, the City may apply a liquid de-icer (Magnesium Chloride) to the main arterials.This product helps reduce the formation of ice and will speed the melting process after the storm.The City may also apply a solid de-icer on the main arterial hills. Due to the expense and corrosive nature of salt, this treatment option is used sparingly. As a last resort, the City may also apply sand. All de-icing products can be corrosive to vehicles. We recommend that you wash your vehicle after major storms.The City of Camas works to minimize the amount of product applied while still maintaining effectiveness.
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The City has three snowplows with solid deicer and sand capabilities along with two liquid deicing units to maintain approximately 45 miles of priority routes and 75 miles of residential streets. The City has prioritized the main transportation corridor routes and the routes needed for emergency service response. All other streets will be serviced during regularly scheduled hours after the priority routes have been plowed. Plow crews will respond to emergencies in neighborhoods if dispatched by police or fire. The City will tow abandoned vehicles that, in the opinion of the City, pose a danger to the mobility of the emergency routes. The following roads are closed by the City during inclement weather; NW Forest Home Rd. from NW 10th Ave. to NW Astor St., Division St. from NE 6th to NE 11th, NE Dallas St. from NE 6th to NE 14th, NW Dahlia Dr. from NW 31st Ave. to NW 34th Cr., NW Lacamas Lane from NW Norwood St. to NW Lake Rd.
Be prepared – City crews will not be able to plow all the roads to maintain full transportation mobility. Citizens are responsible to be prepared for extended delays during weather events, especially if you live on steep neighborhood streets. The best policy is to stay put! There is always the likelihood that you may be without water and/or power during a storm, so always have a supply of food and water on hand. If you have to travel during these times, be prepared for winter driving (have a vehicle with 4 wheel drive, studs or chains, and carry a car safety kit). Please do not park on priority routes as it makes the removal of snow and ice more difficult. Most importantly, know your driving limitations.
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The City cannot clear individual driveways. Plow operators make every attempt to minimize the plow impacts but must continue to plow the other neighborhoods
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During an event, the most up-to-date information is on the City of Camas web site at www.cityofcamas.us During regular working hours (M-F, 8 a.m. to 5 p.m.) you can call 817-1560 for current information.
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There are many reasons a plow operator may have the blade up. Responding to an emergency call, equipment malfunction, operator judgment that plowing will be ineffective or make things worse, operator safety, using chains to break up the ice coating to allow for future plowing are just a few of the reasons.
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During a storm, the City’s limited number of plows and employees are fully utilized to maintain priority routes in a passable condition for emergency vehicle mobility City wide. All other streets will be serviced as crews become available during regularly scheduled shifts in order to reduce overtime costs. Since each storm is unique, the effects on the streets are prioritized by City staff for each event, and neighborhood streets are plowed considering the ability of the plows to be effective, the safety of the plow driver, and the routes for school buses and sanitation pick-up.
Trees
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A tree removal permit is not required to remove a tree if the property is not within a critical area and the property cannot be divided.
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Yes. A tree removal and general encroachment permit is required to remove and replace street trees along the roadway.
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Contact: Camas Planning Division on 360.817.1568 to determine if the property is within a critical area.
Email: communitydevelopment@cityofcamas.us -
Measure the diameter of each tree at 4.5 feet above the ground. This is called the diameter at breast height (DBH) and it is measured in inches.
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You will need to obtain a tree removal and general encroachment permit.
The permit is available at Camas Permitting. Phone: 360.817.1568 or email: permits@cityofcamas.us
To apply for the permit you will need to do the following:
- Fill out both permits.
- Show the outline of your property, and the approximate location of your house, driveway, street and any other improvements.
- Indicate the approximate size and species of tree(s) to be removed and provide a reason for removal.
There is a $35 general encroachment permit fee. There is no fee for the tree removal permit.
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Yes. Trees to be planted must meet the following size specifications.
- Evergreen: 4 foot tall minimum
- Deciduous:
- 2.0 inch calliper, branched
- 2.0 inch DBH
- Deciduous trees in planter strips to be a minimum 2" caliper and on approved street tree list.
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Trees provide a number of important benefits to our community. Having trees along our roadways shades the road surface, and reduces urban heat. This shade also helps to reduce the frequency of resurfacing our roads. Trees on our properties provide benefits in reducing energy costs for heating and cooling.
Utility Billing and Payments
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All utility customers are billed together and have the same due dates as set by City Council. Bills are sent to customers monthly, and are due on the 21st of the month.
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Yes, when you log into your account with our Utility Access Portal, you can opt-in for electronic statements under "Contact Preferences."
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Since the City utilities are billed monthly, there are limited options for equal pay programs. Contact the Finance Department to determine what an equal pay plan may look like for you.
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If you've sold your property, call the Finance Department at 360-834-2462 at least two days prior to the closing date to prompt a final meter read and the generating of a closing bill. Your billing will cease on the date the deed was legally recorded with Clark County.
If you're a tenant and you will be vacating the property, call the Finance Department at 360-834-2462 at least two days prior to the closing date to prompt a final meter read and the generating of a closing bill.
If you do not contact the City within the required timeframe, you will be responsible for any charges up until the day we are notified of the change in ownership or tenancy.
If you only wish to have services turned off, please call the Finance Department at 360-834-2462 to request that water be turned off. Please keep in mind that billing for service does not stop when service is off, as base fees pay for maintenance of the system that makes service available even when not in use.
The City charges a fee to turn service off to a property; however, there is no fee when you wish to reconnect service. If the turn off is done to allow repairs to be done at the property and is restored on the same day, there is no fee charged. Please keep in mind that there will still be charges accruing at the property that must be paid by the due date to avoid penalties.
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The City bills all utility customers monthly.
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The City does not report late payments to a credit agency.
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In the City of Camas, the owner of a property is the City's customer at all times. We may put a tenant's name on a billing at the tenant's request.
If you are a new property owner, and you have not yet seen the bill, or if you sold your property and are still receiving bills, please contact the Finance Department at 360-834-2462 immediately so that appropriate steps can be taken to correct this situation. Keep in mind that per Camas Municipal Code 13.44.040, the seller of the property is required to notify us at least two days prior to the closing date, or be held responsible for all billing up to the point the City receives notice of the ownership change.
Water
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Yes, sodium fluoride is added to Camas' water to maintain good dental hygiene.
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Check your bill and make sure you do not have abnormally high water use. The City strives to monitor for abnormal spikes in water use, and as a courtesy, may send you a letter to alert you of a possible leak; however, being familiar with typical water use at your home may help you spot a leak before City staff. Visit the City's page about Water Leaks & Meter Reads for more information.
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Tampering with a water meter for any purpose is strictly prohibited, and can result in penalties, prosecution, and charges on your bill. Water meters are City property, and turning water service on or off at the meter curb stop may only be done by City staff. If you do not have a homeowner-side gate valve for turning water on or off yourself and you need service reconnected or disconnected, please contact the City at 360-834-2462. If you are having an emergency after working hours and need water off immediately, please call the after-hours emergency water/sewer service at 360-737-0592.
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The City’s responsibility ends at the water meter. The customer is responsible from the meter to the house including plumbing inside of the house. Some leaks may be easy to fix, while others may require a plumber. Locate your master water supply valve and label it. The master supply-valve can be turned off easily in case of a major leak or broken pipe (DO NOT turn off the City-side curbstop on the meter). The customer is also responsible for keeping the meter box free from landscaping, fences, or any obstruction that could prevent meter reading or emergency access.
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Yes, as per Department of Health regulations.
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If you suspect something is not right with your water quality, please contact the Operations Center at 360-817-1563 or the Finance Department at 360-834-2462 to report your concerns. Someone from the Water Department will be dispatched to test your water for anything abnormal.
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Water pressure can be affected by many things, including your proximity to a pump station, the elevation of your home, and the setting of a pressure reducer valve (PRV). The City is required to provide water between 20-150 psi, and pressure over 80psi requires the use of a PRV. If you have low water pressure/flow and it's a recent occurrence, it may be that your PRV needs to be adjusted or replaced. If you're not sure how to adjust/replace your PRV, a licensed plumber would be able to help.