How do I stop the billing for my property?

If you've sold your property, call the Finance Department at 360-834-2462 at least two days prior to the closing date to prompt a final meter read and the generating of a closing bill. Your billing will cease on the date the deed was legally recorded with Clark County.

If you're a tenant and you will be vacating the property, call the Finance Department at 360-834-2462 at least two days prior to the closing date to prompt a final meter read and the generating of a closing bill.

If you do not contact the City within the required timeframe, you will be responsible for any charges up until the day we are notified of the change in ownership or tenancy.

If you only wish to have services turned off, please call the Finance Department at 360-834-2462 to request that water be turned off. Please keep in mind that billing for service does not stop when service is off, as base fees pay for maintenance of the system that makes service available even when not in use.

The City charges a fee to turn service off to a property; however, there is no fee when you wish to reconnect service. If the turn off is done to allow repairs to be done at the property and is restored on the same day, there is no fee charged. Please keep in mind that there will still be charges accruing at the property that must be paid by the due date to avoid penalties.