Billing and Payments FAQs
All utility customers are billed together and have the same due dates as set by City Council. Bills are sent to customers monthly, and are due on the 21st of the month.
Yes, when you log into your account with our Utility Access Portal, you can opt-in for electronic statements under "Contact Preferences."
Since the City utilities are billed monthly, there are limited options for equal pay programs. Contact the Finance Department to determine what an equal pay plan may look like for you.
If you've sold your property, call the Finance Department at 360-834-2462 at least two days prior to the closing date to prompt a final meter read and the generating of a closing bill. Your billing will cease on the date the deed was legally recorded with Clark County.
If you're a tenant and you will be vacating the property, call the Finance Department at 360-834-2462 at least two days prior to the closing date to prompt a final meter read and the generating of a closing bill.
If you do not contact the City within the required timeframe, you will be responsible for any charges up until the day we are notified of the change in ownership or tenancy.
If you only wish to have services turned off, please call the Finance Department at 360-834-2462 to request that water be turned off. Please keep in mind that billing for service does not stop when service is off, as base fees pay for maintenance of the system that makes service available even when not in use.
The City charges a fee to turn service off to a property; however, there is no fee when you wish to reconnect service. If the turn off is done to allow repairs to be done at the property and is restored on the same day, there is no fee charged. Please keep in mind that there will still be charges accruing at the property that must be paid by the due date to avoid penalties.
The City bills all utility customers monthly.
The City does not report late payments to a credit agency.
In the City of Camas, the owner of a property is the City's customer at all times. We may put a tenant's name on a billing at the tenant's request.
If you are a new property owner, and you have not yet seen the bill, or if you sold your property and are still receiving bills, please contact the Finance Department at 360-834-2462 immediately so that appropriate steps can be taken to correct this situation. Keep in mind that per Camas Municipal Code 13.44.040, the seller of the property is required to notify us at least two days prior to the closing date, or be held responsible for all billing up to the point the City receives notice of the ownership change.
Contact Information
Finance Department
Utility Billing
616 NE 4th Avenue
Camas, WA 98607
360.834.2462
finance@cityofcamas.us
Office Hours:
Monday through Friday
9 am to 5 pm
Closed 12 pm to 1 pm for lunch
Excluding Holidays
For Emergency
After-Hours Utility Services
360-737-0592
