What if I have no water use during the winter because I’m a snowbird, or the water was turned off?

If a customer has no prior winter water use from which to calculate an average, the customer defaults to the average, which is 13 units in a 2-month billing cycle. This is to avoid a customer paying for no sewer use during the summer because they used no water during the winter. Although we would like to have an accurate winter average for every customer, there has to be a method for billing customers who occupy during the summer but not the winter when the average is obtained.